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Doug Roberts, President, PANINI North AmericaPANINI has been aggressively engaged in Joint Marketing programs with many customers and partners this year to increase demand for remote deposit capture (RDC). In this section, Mr. Roberts will address some of the various programs and their results. |
Why is PANINI focused on joint marketing programs with customers and partners?
DR: PANINI has a very customer and partner-centric company strategy, and we are committed to their long-term success. In our current economic climate, we knew it was important for us to build a strong set of programs designed to increase demand for our customers’ and partners’ RDC solutions. Jointly implementing these marketing programs allows us to work at a more strategic level with these companies.
How did you develop the marketing programs?
DR: PANINI’s marketing team has been engaged with customers and partners for many years in a joint marketing capacity. Their experiences throughout the years have allowed us develop a successful portfolio of joint marketing programs based on actual results. We always review the portfolio with our customers and partners, select the programs that fit best with their goals and strategies, and customize the programs prior to implementation.
What are some of the most successful programs you’ve implemented?
DR: We have been experiencing outstanding results this year with many programs from our portfolio as well as new programs developed specifically for individual situations. One of our largest bank customers implemented a program via their online RDC portal, offering a limited-time solution discount which resulted in a volume increase of nearly 300%. We have a few partners engaged in vertical-specific direct marketing programs that have accelerated adoption of their solution and increased demand for RDC in new markets. Another program beginning to produce results is promoting RDC to small business customers in the bank branches. Finally, our best results are coming from RDC sales contests and trial programs with our bank customers. Banks are finding that motivating and educating their sales force and giving their customers an opportunity to try the solution prior to making a commitment are two very successful strategies.










