Panini has launched a new maintenance program in February 2007 for the My Vision X product suite. This new program provides an exciting combination of services accompanied by a significant price reduction and access to Panini’s best-in-class service and support staff.
Panini’s new maintenance program includes the bundling of Advanced Unit Exchange (AUE). With AUE, Panini provides a replacement check scanner while the customer’s My Vision X™ is shipped to the Panini Depot Repair Center for service - maximizing system availability. The new maintenance package also provides access to major and minor firmware/API releases, hardware services, documentation, and web access to Panini service materials.
The superior quality and reliability of the Panini My Vision X, proven by the nation’s top banks, is the unique and enabling foundation for Panini’s dramatic change in maintenance structure and pricing; providing customers and partners with a lower total cost of ownership. With deployed device acceptance rates at 99.7% in 2006, Panini continues to set the standard for the industry in the critical areas of out-of-box quality and field reliability.
For additional information on Panini’s new maintenance program, please contact Greg Brown, Product Management at 937.291.2195 x29 or
greg.brown@panini.com.